Refund Policy

Overview

Stencil My Tattoo sells one-time credit packs for digital tattoo-design processing. Failed generations automatically return the credits used for that attempt; this is a credit reversal, not a cash refund.

Requesting a Refund

Contact support@stencilmytattoo.com within 14 days of purchase. Include the email used at checkout, the order identifier shown on your receipt, and a short explanation of the issue. We aim to respond within three business days.

Eligibility

Refund requests are reviewed case by case. Purchases with unused credits are generally eligible. Credits already used to complete successful generations are generally non-refundable because the digital service has been delivered, except where applicable law requires otherwise.

Duplicate charges, incorrect charges, or purchases affected by a verified technical failure will be investigated promptly. We may deny requests involving fraud, abuse, chargeback manipulation, or a violation of our Terms of Service or Acceptable Use Policy.

Processing

Approved refunds are returned to the original payment method through our payment provider. Bank and card processing times vary. Refunded credits may be removed from the account when the refund is approved.

Contact

Questions about a purchase or refund can be sent to support@stencilmytattoo.com.